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100% silk lace 100% nylon
Handwash
Attention! Silk is a 100% natural biofiber released by silkworm caterpillars during cocoon rolling. To preserve the unique properties, durability and exceptional beauty of natural fibers, you must follow the basic rules for the care of silk products.
· Silk items can be washed by hand or in a machine in the "Silk" or "Delicate" mode at a temperature of 30 ° C, using special liquid detergents, ready-made conditioners, gels designed for silk.
· Hand washing silk garments from the side is an easy game: in one motion we immerse the silk in not very soapy water, and after a few seconds we take it out, repeat this several times in a row.
· Sometimes silk will lightly stain the water after washing. There is no cause for alarm. To prevent molting, you can add 9% acetic to cold water (at the rate of 2 tablespoons of vinegar per 10 liters of water) and rinse. This will remove any alkaline residues that are harmful to the fabric and set the paint.
· Rinsing a silk item is also extremely delicate: we put the item in cold water, shake it slightly and take it out of the water.
· Do not use fabric softeners.
· Never wash silk or tumble dry. Squeeze the item slightly and hang up, the remaining water will drain off.
· Do not dry silk in the sun.
· Iron the silk on the wrong side in the “silk” setting using steam.
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Please note: Limited edition items have a longer lead time due to the fact that they are not in stock and can be made to your order and, in some cases, to your specifications.
The height of the model is 175 cm on the photo
RETURN POLICY
To ensure a smooth return process with minimal delivery costs, please follow the instructions provided by our manager.
You may return an item within 14 calendar days of delivery. To initiate a return, please email us at: info@suavite.com and include the following:
Please note that the following categories of items are not eligible for return, regardless of how they are listed on the website:
We will refund the full product cost minus any applicable fees once we confirm that the item's appearance, properties, and original tags have been preserved.
The cost of return shipping is the responsibility of the Buyer. This means the Buyer must pay for shipping when sending the item back to us. We will deduct the return shipping cost from the refund amount, as delivery costs are not covered.
For returns of orders shipped outside Ukraine, in addition to delivery costs, we will also deduct any customs duties and fees, including import VAT and brokerage charges, which we pay in the Seller’s country. These expenses will be subtracted from the refund amount for the purchased items.
Please note that if you refuse to receive an order, including refusal due to unpaid duties in the Buyer’s country, we will also deduct shipping costs and any other unforeseen bilateral expenses as outlined above from the refund amount.
You will receive your refund within 3-14 days after the returned item arrives at our warehouse. The exact timeline depends on your bank and the payment method used for the order.
You can cancel your order at any time by emailing us at info@suavite.com. If your cancellation request is made before the order is shipped, we will issue a full refund. If the order has already been shipped, all return rules outlined in the RETURN POLICY section will apply.
